Legal Contracting Conditions

The Legal Contracting Conditions include the following clauses in conjunction to the Legal 
Conditions regarding the Shipping, Withdrawal, Return and Refund (hereinafter, the "Sale Policy") that govern the sales operations carried out in the online store contained in the domain name (hereinafter, the "Online Store"). The purchase of any of the products offered in the Online Store implies the acceptance, without reservations of any kind, as USER-CLIENT of the Terms of Use and Sale Policy.


According to the duty of information laid down in article 10 of Law 34/2002, of July 11, 
on Services of the Information Society and Electronic Commerce, the data are then exposed identifiers of the commercial company that owns the Online Store.

Company Name: SENSITIVE CBD, S.L.
Company Number: B-67160002
Registered Office: Calle Freneria 8, Shop, 08002 Barcelona (Spain)
Phone: (+34) 931 126 642


SENSITIVE CBD, SL (hereinafter, SENSITIVE CBD) carries out the sale and distribution of the products offered in the Online Store.
Our Online Store offers a wide selection of products that can be sent internationally, excluding certain very specific countries due to restrictions legal. In any case, it is always SUGGESTED to consult the restrictions of the country of destination before the formalization of each purchase.
The products offered in the Online Store are directed at end consumers in the terms and conditions provided by the Retail Commerce Spanish Law. In this sense, any purchase request, outside the parameters of an average consumer may not be attended.


To browse the Web is not necessary or recommended to register as USER-CLIENT, having free access to information related to products offered. However, in order to buy any product, prior creation of a USER-CLIENT account. The USER wishing to create a USER-CLIENT account is obliged to: (i) Comply with the
requirement of being of legal age; (ii) Provide truthful information about the data requested in the registration form, and to keep them updated; (iii) Facilitate a valid address to enable the delivery of orders within the usual schedule of delivery of goods - in case of breach of this obligation by the USER-CLIENT, SENSITIVE CBD will not have any responsibility for the delay or impossibility of delivery of the order-; (iv) Diligently save the access data to the USER-CLIENT account ("email" and "password"), assuming the responsibility for the damages and losses that could derive from an improper use of the same and (v) Do not use false identities, or impersonate the identity of another USER- CLIENT by using their access data.


Under the provisions of article 27 of Spanish Law 34/2002 on Services of the Company of Information and Electronic Commerce we inform you of how a purchase. You simply have to add the product you want to the order, clicking on the "add to cart" button.
You can continue buying other items that will be added to the order or process 
the order with the product already included by pressing the "proceed to checkout" button.
A screen will ask for your email and password if you are a new customer. If it is already USER-CLIENT will only have to enter said data.
The email and password data accepted after the registration process will be used to the successive transactions you make in the Online Store.
On your USER-CLIENT your personal data will be registered (see our Policy of Privacy), so it will not be necessary to re-fill them in later purchases.
Once the payment is verified, by any of the forms that are included in the Clause 6 and within a period not exceeding 24 hours, you will be sent e-mail confirmation of the acceptance of the order and will proceed to send the product as soon as possible.
If it has been detected that there has been an error in the introduction of the price of an item, after receiving an order, we will contact the USER-CLIENT as soon as possible in order to inform of the incident and offer an option of cancellation or maintenance of the order in the correct conditions.

A. Information about the contract file

The purchase contract will not be archived in any support, notwithstanding that the Sale Policy are fully and freely accessible in the Web.

B. Detection and solution of errors in data entry

In case of error in entering data in the registration form as USER-CLIENT, has the possibility of subsequently modifying the information, entering your account and editing the different sections.
In case of error in the selection of a product or in any other information provided during the purchase process, you can select the wrong product from the basket and eliminate it.
For any other incident that cannot be resolved through the mechanisms above, you can contact SENSITIVE CBD in accordance with the data of contact included in Clause 1. In the event that the purchased product is not available or is expected to be delay in delivery exceeding the legal maximum, SENSITIVE CBD will inform the USER-CLIENT of said circumstance and the estimated delivery time.


The prices published in our Online Shop include VAT.

The shipping costs are not included in the price and will be shown before finalizing your purchase.
Customs duties and fees will always be charged to the USER-CLIENT.
Read the Shipping and Withdrawal Policy.


The means of payment accepted to buy in the Online Store are:

A. Online payment through the payment gateway of the Online Store.
B. Paypal.
C. Bank transfer.


SENSITIVE CBD accepts changes and refunds within 14 days of receipt of the product, 
provided that they are in the original packaging and have not been open or used. Read the Return and Refund Policy.


The warranty period depends on each product and manufacturer. In those cases that justify the application of the guarantee, we will opt for the repair,
replacement of the item, rebate or refund, in the terms legally established.


Without prejudice to the obligation of SENSITIVE CBD to ensure at all times that the graphic and text information of each product (image, description of their main features, price, etc.) published in the Online Store correspond faithfully with it, proceeding immediately to correct any error letter or correspondence that is detected, SENSITIVE CBD is not responsible or directly or indirectly from any of the information, contents, statements and Expressions that contain the products marketed in the Online Store, as well as the obligations of presentation and labeling of said products, falling said responsibility at all times in the publishers, manufacturers or suppliers of said products. The USER-CLIENT understands that SENSITIVE CBD is a mere intermediary
between him and said manufacturer or distributor.
SENSITIVE CBD does not respond in any case that the CUSTOMER USER uses the Online Store in a manner contrary to law, morality and public order.


A. Links to the Web:

To link to the Web, the express and written authorization of SENSITIVE CBD will be necessary. Those third parties that intend to include in a website (hereinafter, "Linking Site") a link to the Web must necessarily obtain the prior, express and written consent of SENSITIVE CBD

In no case does the link mean that SENSITIVE CBD endorses, promotes, guarantees, supervises and/or recommends the content and/or services of the Linking Site or that it is responsible for its content.
The Linking Site must comply with the legislation in force and may not, under any circumstances, contain contents, own or of third parties, that: (i) are illicit, harmful, violent, racist, degrading, etc.; and/or (ii) they are inappropriate or not pertinent in relation to the activity of SENSITIVE CBD.
In the event of non-compliance with any of the aforementioned terms, SENSITIVE CBD will proceed, immediately, to the revocation of the consent granted to the Linking Site, who must remove the link.

B. Link to other websites:
On the Web, different links may be included that allow the user to access other websites (hereinafter, "Linked Sites").
In the event that links or hyperlinks to other Internet sites are available on the Web, SENSITIVE CBD will not exercise any type of control over said sites and contents. 
In no case SENSITIVE CBD will assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites. 
Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
The connections and links to sites or web pages of third parties have been established solely as a utility for the USER. SENSITIVE CBD is not, in any case, responsible for them or their content.
SENSITIVE CBD does not assume any responsibility derived from the existence of links between the contents of this site and contents located outside of it or any other mention of content external to this site.
In any case, the existence of Linked Sites implies recommendation, promotion, identification and/or conformity of SENSITIVE CBD with the manifestations, contents and/or services provided through the Linked Sites.
Consequently, SENSITIVE CBD is not responsible for the content and other conditions of the Linked Sites, the user being solely responsible for checking and accepting them every time they access and use them.


The Sale Policy is drafted in Spanish and English. In case of discrepancy between these 
versions, the Spanish version will prevail.


These Legal Conditions of Contract shall be governed and interpreted in accordance with 
the Spanish Legislation.

The purchase system is subject to current legislation in Spain. Therefore, the sales operations shall be understood to be made at the address of SENSITIVE CBD, 8 Freneria St., Shop, 08002 Barcelona.
The relationship between SENSITIVE CBD and the USER-CLIENT will be governed by Spanish regulations and any dispute shall be submitted to the Courts and Tribunals of the city of Barcelona. However, it is always SENSITIVE CBD's aim to try to solve any conflict in an amicable way.

VERSION 01/12/2018